Hello 👋

I’m Mel, a T-shaped UX generalist with deep roots in content strategy, writing, and editing.

My design “superpower” is thinking systematically across complex and multi-faceted end-to-end user experiences. Through my work, I uncover and resolve the "seams" across distinct and disparate product areas. This gives me a knack for swiftly understanding and designing solutions to the most perplexing and nuanced of customer problems.

Equally a curious creative, fast learner, and dot-connector, I have a proven track record of collaborating across disciplines to communicate requirements, align on business goals, and deliver high-value customer experiences.

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